Student Assistance Team

PARSA Student Assistance has professionally trained staff to assist you with academic matters and/or personal matters related to your status as an ANU student that directly impact your student experience.

There is no charge for the service and confidentiality is assured please see PARSA privacy policy.

PARSA Student Assistance Team are located within the PARSA Office and can offer postgraduate or research students support with the following:

  • Academic matters: ‘Show cause’, Scholarships, Fee waiver, late withdrawal
  • Advocacy: supervisory concerns, disability, access to services
  • Assessment appeals: special consideration examination deferrals
  • Supporting positive communication within your college/course at the ANU
  • Conflict resolution (academic, accommodation, etc.)
  • Supervision or Convenor issues
  • Supporting equitable and fair treatment
  • Financial challenges: daily living costs, medical, unexpected occurrences
  • Budgeting: course fees, graduation costs
  • Emergency Housing and Tenancy enquiries
  • Centrelink
  • Emotional matters
  • Family difficulties
  • Personal matters

Visit the PARSA Office from Monday to Friday, 9am – 5pm (except public holidays), or contact us for an appointment.

T: +61 2 61252603


Can’t make it to campus to see us face to face? That’s ok, just send us an email at or phone a Student Assistance Adviser:

  • Deborah Short: + 61 2 6125 5261
  • Andy Stutz

Contact PARSA

PARSA Office
Level 2, Di Riddell Student Centre
Kambri Precinct
Australian National University
Canberra ACT 2601

Office Hours:

9:00 am to 5:00 pm, Monday to Friday (except public holidays)
Call Us: +61 (02) 6125 4187
Write to Us: