Student Assistance

Student Assistance

PARSA Student Assistance has professionally trained staff to assist you with academic matters, and personal matters related to your status as an ANU student, that directly impact your student experience.

There is no charge for the service and confidentiality is assured.

This is the place to head if you are a postgraduate student and need support with any aspect of your life, including:

  • Academic matters
  • Advocacy
  • Appealing examination outcomes
  • Budgeting
  • Centrelink
  • Communicating within your local area at ANU
  • Conflict resolution (academic, accommodation, etc.)
  • Emotional matters
  • Fair treatment
  • Family difficulties
  • Financial difficulties
  • Housing and accommodation problems
  • Personal matters
  • Research supervision issues

Visit the PARSA Office from Monday to Friday, 9am – 5pm (except public holidays), or contact us for an appointment.

T: +61 2 61252603


Can’t make it to campus to see us face to face? That’s ok, just send us an email at or phone a Student Assistance Officer:

  • Hassan Riaz: + 61 2 61256301
  • Kate Buscombe + 61 2 61252603

Contact PARSA

PARSA Office
Melville Hall, Building 12
Ellery Crescent
Australian National University
Canberra ACT 2601

Office Hours:

9:00 am to 5:00 pm, Monday to Friday (except public holidays)
Call Us: +61 (02) 6125 4187
Write to Us: