Employment

Current Vacancies (3)

Title: Student Assistance Team Coordinator (13 Month Parental Leave) 

Submit a cover letter, responses to the selection criteria and your current CV to the Operations Manager, Ayla Chorley, at parsa.operations@anu.edu.au. 

Questions can be directed to Ayla Chorley 6125 4187.

The application deadline is 5pm, October 2nd, 2018.

Applications that do not address the selection criteria will not be shortlisted.

Purpose Statement

The PARSA Student Assistance Team Coordinator will provide ANU Postgraduate students with a holistic support framework including case management for complex matters. They will oversee the Student Assistance Team who will implement the various PARSA Student Assistance Programs including support for financial, academic, accommodation and other student related issues as well as legal services.

The Team Coordinator will consult with the PARSA team (both elected student representatives and staff) to shape and implement policy to enhance the overall postgraduate student experience. 

Position Dimension and Relationship

PARSA is the elected student-representative body for postgraduates at the ANU. It provides a range of services aimed at providing support for the specific needs of postgraduate students in relation to both their studies and daily life. PARSA is run by students for students, and represents postgraduates both collectively and individually.

The association’s staff, supervised by the Operations Manager, are a small dedicated team that works closely with the elected officers of the students’ association. The Student Assistance Coordinator will interact regularly with the President, Equity Officer, Student Assistance Team, ANUSA, and other relevant staff to provide the best possible service to ANU’s postgraduate students.

Main duties and responsibilities

Case management:

  1. Maintain high standards of ethics, and confidentiality, empathy with students as a client group, and a commitment to principles of quality.
  2. Provision of high quality support services including initial intake, assessment and warm referral. 
  3. Case management to students in order to achieve outcomes as identified in collaborative goal setting by assessing individual student strengths and needs; developing, implementing and reviewing support plans.
  4. Maintaining records according to Australian Privacy Principle standards, collating and analysing data from client records, and preparing reports as required to assist in evaluating and improving service delivery.

Strategic:

  1. Liaising and forming partnerships within the ANU, community health and welfare agencies, to effectively collaborate and form referral pathways which provide effective and ongoing support to students.
  2. Contribute to project management activities that implement strategic directions and quality improvement recommendations, and provide feedback for ongoing development of policies and procedures.
  3. Develop policies and procedures, source and share best practice examples and oversee agreed-upon projects.
  4. Facilitation of assigned training programs
  5. Assess, develop and implement professional support/development strategies and provide expertise for other staff ensuring they can efficiently and effectively manage their case work. 

Operational:

  1. Analyse and interpret the data from student consultation database to identify and advice on implementing new programs which would benefit key areas of need in the student community, including advocacy, campaigns and communications.
  2. Lead and development the Student Assistance Team, provide ongoing professional feedback, support, training and development. Oversee the team who administer the Student Assistance grants, vouchers and programs, oversee the end to end performance cycle of this staff.
  3. Undertake other duties as required by PARSA, consistent with the level of the position and the work of the Student Association.

 

General Standards

  1. To respect the democratic structure of the Students’ Association at all times. The post-holder will be expected to work closely with the elected officers of the students’ association and will aspire to the highest standards of integrity in respect of the advice provided to officers that must be balanced in nature.
  2. To aspire to the highest standards of customer care at all times.
  3. To abide by the Association’s constitution, and University and Association policies and procedures.
  4. To maintain high standard of ethics and confidentiality, empathy with students as a client group, and a commitment to principles of equality.
  5. To be sensitive when handling confidential information.

 

Selection criteria

  1. Postgraduate qualifications or progress towards postgraduate qualifications in a relevant area (Counselling, Social Work, Psychology, Community Mental Health) and relevant experience.
  2. Demonstrated high quality complex case work and case management skills, with the ability to balance numerous stakeholders
  3. One years’ experience leading and managing teams, specifically incorporating the following:
  4. Develop clear team direction
  5. Manage workloads and allocation of tasks
  6. Assist and encourage employees to improve performance and/or develop professionally
  7. Provide ongoing informal and formal feedback
  8. Manage Human Resources including recruitment, induction and performance.
  9. Demonstrated understanding of the issues facing postgraduate students and ability to work from a person-centred and empathic approach.
  10. Demonstrated ability to foster culture of continuous improvement and commitment to achieving effective business outcomes across the team.
  11. Demonstrated excellence in written and oral communication skills, applied at a high level, including negotiations and interpersonal skills.
  12. Demonstrated  interpersonal  skills  and  the  ability  to  communicate  effectively,  both  verbally  and  in  writing,  with  a  diverse  range  of  people,  including  those  from  other  cultural  and  language  backgrounds.
  13. Eligibility to hold Working With Vulnerable People Card

 

Details of employment

Salary: $88 457 +17% superannuation (ANUO Level 7)

Hours: 35 hours per week

Responsible to: PARSA Operations Manager

Employee benefits: Non-salary benefits include free on-campus parking, 22 days annual leave accrued, and paid time off during the December office shutdown.

 

Position Description: 

Position title: Student Assistance Officer 

How to apply

Submit a cover letter, responses to the selection criteria and your current CV to the Student Assistance Coordinator, Kate Buscombe, at kate.buscombe@anu.edu.au 

Questions can be directed to Kate Buscombe on 6125 4187.

The application deadline is 5pm, September 27th, 2018.

Applications that do not address the selection criteria will not be shortlisted.

Purpose Statement

The PARSA Student Assistance Officer will work as a member of the Student Assistance Team to deliver a holistic casework framework; providing information, support and relevant referral on academic, financial, accommodation, family support and other issues to ANU Postgraduate students.

The Student Assistance Officer will provide high quality case work and advocacy for Postgraduate students, as well as the provision of the Student Assistance Team support programs; such as the PARSA Emergency Grant, Family Supplement program, grocery and/or text book vouchers and Emergency Accommodation Program.

The Student Assistance Officer will consult with the PARSA team (both elected student representatives and staff), ANUSA, stakeholders within the ANU and other relevant staff to enhance the overall postgraduate student experience. 

Position Dimension and Relationship

The Postgraduate and Research Students’ Association (PARSA) is the elected student-representative body for postgraduates at the ANU. It provides a range of services aimed at providing support for the specific needs of postgraduate students in relation to both their studies and daily life. PARSA is run by students for students, and represents postgraduates both collectively and individually.

The association’s staff, supervised by the Operations Manager, are a small dedicated team that works closely with the elected officers of the students’ association. The Student Assistance Officer will interact regularly with the President, Equity Officer, Student Assistance Team, ANUSA, and other relevant staff to provide the best possible service to ANU’s postgraduate students.

Main duties and responsibilities

  1. Maintain high standards of ethics, and confidentiality, empathy with students as a client group, and a commitment to principles of quality.
  2. Provide effective, appropriate and informed professional support to postgraduate students. Utilise these skills to empower postgraduate students to effectively access the services and processes relevant to their unique circumstances.
  3. Provide information about and relevant referral to services, both internal to ANU (including but not limited to; ANU Health, ANU Counselling, Access & Inclusion, Academic Skills and Learning Skills), and to external agencies and community support organisations (including but not limited to Centrelink, CARE Financial services, Canberra Rape Crisis Centre) . 
  4. Provision of all Student Assistance Team Programs; including PARSA Emergency Grant, Family Supplement Program, Grocery Vouchers, Indigenous Health and Wellbeing Grant, Grocery Voucher Program, Text book voucher program etc.
  5. Maintain up-to-date knowledge of ANU’s internal policies and procedures, and help students navigate these policies as well as an up-to-date knowledge of the higher education sector at both a Federal and Territory level; providing consultation and advice on these areas as required.
  6. Participate in developing and/or facilitating programs and events to assist students with the transition to University life.
  7. Form and maintain positive working relationships with key stakeholders within the ANU community.
  8. Initiate and/or facilitate programs that promote PARSA outreach to students, particularly where that outreach involves promoting the various forms of student assistance provided by the Association.
  9. Maintaining records according to Australian Privacy Principle standards, collating and analysing data from client records, and preparing reports as required to assist in evaluating and improving service delivery.
  10. Undertake other duties as required by PARSA, consistent with the level of the position the work of the Student Association, and provide administrative and other assistance, as required.

General Standards

  1. To respect the democratic structure of the Students’ Association at all times. The post-holder will be expected to work closely with the elected officers of the students’ association and will aspire to the highest standards of integrity in respect of the advice provided to officers that must be balanced in nature.
  2. To aspire to the highest standards of customer care at all times.
  3. To abide by the Association’s constitution, and University and Association policies and procedures.
  4. To maintain high standard of ethics and confidentiality, empathy with students as a client group, and a commitment to principles of equality.
  5. To be sensitive when handling confidential information.

Selection criteria

  1. Tertiary qualification (degree or diploma) in a relevant area (Counselling, Social Work, Psychology, Community Mental Health) and experience;
  2. Demonstrated understanding of the issues facing postgraduate students and ability to work from a person-centred and empathic approach.
  3. Ability  to  effectively  interpret,  explain  and  apply  various  policies  and  procedures,  and  to problem solve when applying a policy to a unique or complex situation. 
  4. Capability  to  manage  competing  demands,  prioritise  workload,  and  meet  deadlines.
  5. Demonstrated excellence in written and oral communication skills, applied at a high level, including negotiations and interpersonal skills.
  6. Demonstrated  interpersonal  skills  and  the  ability  to  communicate  effectively,  both  verbally  and  in  writing,  with  a  diverse  range  of  people,  including  those  from  other  cultural  and  language  backgrounds.
  7. Eligibility to hold Working With Vulnerable People Card

 

Organisation: ANU Postgraduate and Research Students’ Association (PARSA)

Position title: Student Assistance Officer

Salary: $ 71 479 + 17% superannuation contribution (ANUO5)

Hours: Full-time (35 hours per week)

Responsible to: Student Assistance Team Coordinator

Employee benefits: Non-salary benefits of the role include free on-campus parking, 22 days annual leave (accrued), paid time-off during December office shutdown, and generous employer Superannuation contribution arrangements.

 

 

Position title: Freelance graphic designers/photographers

Hours: As needed

Responsible to: Operations Manager

Application deadline: Ongoing

PARSA is looking for postgraduates with graphic design skills that are available for freelance work to design graphics and promotional material for PARSA events.

We are also seeking postgraduate students with skills and interest in photography that are available for event photography at the various PARSA events we have over the year.

If you are interested in being considered for design or photography opportunities for 2018, please send through an email with brief information about yourself and your experience in design or photography, and some samples of your work to parsa.marketing@anu.edu.au

If you have any questions about this vacancy, please contact Shikha Sud, Communications and Marketing Director at parsa.marketing@anu.edu.au

Contact PARSA

PARSA Office
Melville Hall, Building 12
Ellery Crescent
Australian National University
Canberra ACT 2601

Office Hours:

9:00 am to 5:00 pm, Monday to Friday (except public holidays)
Call Us: +61 (02) 6125 4187
Write to Us: parsa@anu.edu.au